ECSA advises Portal users who use multi-factor authentication to log into the FAD Portal (via an SMS code to mobile), that there is currently an issue with the receipt of SMS messages.
As a consequence, multi-factor authentication has been disabled at this time.
All users should be able to access the FAD Portal using a username and password only.
We apologise for this inconvenience and we are working with our suppliers to resolve the issue as quickly as possible.